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Can I Appeal if My Uber or Lyft License is Suspended?

uber lyft suspension appeal

If your license to operate an Uber or Lyft is suspended due to unsuitability, you have the right to appeal the decision within thirty (30) business days.  However, this only applies to discretionary suspensions — not for suspensions due to criminal charges.

If you drive for a rideshare company, it can be your only source of income.  A false allegation of impropriety can lead to your license to operate being suspended.

But you can fight back.  I have successfully represented people before the Transportation Network Company (TNC) Division in appeals of their rideshare license.

I’d be glad to help you appeal your license suspension.  Call or text me at 617-295-7500.

What Can Cause My Rideshare License to be Suspended?

The right to operate a rideshare (Uber/Lyft) in Massachusetts is governed by state regulations.  You have to have a Background Check Clearance Certificate to operate a rideshare in the Boston area, and the TNC division governs those licenses.

The license can be suspended for a number of reasons.  More commonly, it can be suspended for an arrest on certain criminal charges.  An arrest for domestic violence can cause an automatic suspension of your license to operate a rideshare.

A suspension for a criminal arrest on certain charges cannot be appealed.  Instead, you must hire a criminal defense attorney to defend you on the charges.  Once they are dismissed, you can apply for a new background check clearance certificate and restore your license to operate a rideshare.

Your right to operate an Uber or Lyft can also be suspended without criminal charges, though.  If it is a discretionary suspension due to customer complaints or other reasons, you have the right to appeal.

However, you should contact an attorney as soon as possible.  You only have the right to appeal within 30 business days.

Can I Appeal if My Uber or Lyft License is Suspended?

If your rideshare license is suspended on a discretionary denial, you have the right to appeal.  This must be done within thirty days, so you should contact a lawyer as soon as possible.

The appeal is before a reviewing officer with the Transportation Network Company Division of the Department of Public Utilities.  You have the right to contest the evidence against you, present evidence on your behalf, and even testify about the allegations against you during the hearing.

However, you do not have the right to appeal if the suspension is due to certain criminal charges pending against you.  You will have to hire a criminal defense lawyer to defend you against these charges.

However, your rideshare license can only be restored if the charges are resolved in a certain way.  You should hire a criminal defense attorney who understands the Massachusetts rideshare regulations to defend you.


I have defended Uber and Lyft drivers whose license was suspended.  I have successfully gotten their licenses to drive a rideshare restored after a discretionary appeal.

I have also helped rideshare drivers with criminal charges.  It’s critical to ensure that the charges are resolved in such a way prevent further suspensions of your right to driver an Uber or Lyft.

Call or text me today at 617-295-7500, and let’s get started on your defense!




Although I am an attorney, I am not your attorney.  Please do not rely on anything on this page as legal advice because any specific advice would depend on your situation.  Any results posted on this page are not guarantees of outcomes in your case.

Boston Attorney

The court system is stressful, whether you’re being charged with a crime, being sued, suing someone, or fighting for your ability to stay and work in this country. You need someone who appreciates this and can dedicate the time not only to represent you effectively in court but to guide you through the process.

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